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Smart Folder for Documentum: Philosophy feat Technology
Challenges:
- Employees are concerned with getting personal value from applications
- Employees hate double-entry and actions which do not bring immediate value
- Corporate applications are designed to bring value to managers first, and not to end users
- Employees are naturally resistant to sharing their hard won information across corporate applications. This creates the need for internal processes to force users to input information, that might cause uneasiness and friction
- Multiple workspaces cause user frustration and unwillingness to use what they can avoid
- Connection is unstable, so uploading/downloading files is a painful process, users try to escape
What can be done?
- Redesign corporate applications with employees in mind. They are the primary users and the main source of information
- Think about how the system can bring benefit and help them. They use it, so make it usable and friendly, make them love it, make it
- Crossover different systems. Centralize, automate, and make your unified workplace easy to use
- Remember, that to be efficient and loved by your employees, your new solutions require a bare minimum of interaction from the user
- Don not let your employees be held back by connectivity issues. Applications should work anywhere and anytime
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Why SmartFolder |
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With SmartFolder your employees can work with their documents in the natural and familiar Windows environment
SmartFolder works anywhere and anytime, even when disconnected
SmartFolder is fast and reliable because it is the foundation of the operating system
SmartFolder provides your employees with an intelligent, fast, and invisible workplace that brings together a file system and document management application
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View Full Size Screenshot » |
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